{"id":10737,"date":"2025-03-27T12:01:17","date_gmt":"2025-03-27T11:01:17","guid":{"rendered":"https:\/\/www.revoluplast.com\/?p=10737"},"modified":"2025-04-09T08:53:20","modified_gmt":"2025-04-09T06:53:20","slug":"resultats-nps-2025","status":"publish","type":"post","link":"https:\/\/www.revoluplast.com\/fr\/resultats-nps-2025\/","title":{"rendered":"R\u00e9sultats de notre enqu\u00eate NPS : Nos clients nous recommandent !"},"content":{"rendered":"<div id=\"pl-10737\"  class=\"panel-layout\" ><div id=\"pg-10737-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-10737-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-10737-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Chez REVOLUPLAST, la satisfaction de nos clients est au c\u0153ur de nos engagements. Pour mieux comprendre leur perception et am\u00e9liorer en permanence nos services, nous avons r\u00e9cemment men\u00e9 une enqu\u00eate NPS (Net Promoter Score). Cette d\u00e9marche nous permet d'\u00e9valuer la fid\u00e9lit\u00e9 et la satisfaction de nos clients en leur posant une question simple : Quelle est la probabilit\u00e9 que vous recommandiez REVOLUPLAST \u00e0 un proche ou \u00e0 un coll\u00e8gue ?<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-10733 alignright\" src=\"https:\/\/www.revoluplast.com\/wp-content\/uploads\/250321-Post-LinkedIn-NPS-2025.png\" alt=\"\" width=\"308\" height=\"308\" \/><\/p>\n<p><strong>Des r\u00e9sultats tr\u00e8s encourageants !<\/strong><\/p>\n<p>Nous sommes ravis de partager que notre score NPS atteint 80, un r\u00e9sultat tr\u00e8s positif qui t\u00e9moigne de la confiance que nous accordent nos clients. La note moyenne globale donn\u00e9e \u00e0 REVOLUPLAST lors de cette enqu\u00eate est de 9,03\/10. En analysant les r\u00e9ponses, nous avons pu identifier plusieurs points forts, notamment :<\/p>\n<p>\u2705 La qualit\u00e9 de nos produits et solutions sur mesure<\/p>\n<p>\u2705 Notre r\u00e9activit\u00e9 et notre accompagnement client<\/p>\n<p>\u2705 L'engagement de nos \u00e9quipes pour r\u00e9pondre aux attentes de nos partenaires<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Une satisfaction partag\u00e9e par notre Direction Commerciale<\/strong><\/p>\n<p><em>\"Ce r\u00e9sultat est une v\u00e9ritable reconnaissance du travail accompli par nos \u00e9quipes au quotidien. Il refl\u00e8te notre engagement \u00e0 offrir \u00e0 nos clients des solutions innovantes et un accompagnement sur mesure. Voir que notre d\u00e9marche est salu\u00e9e par un aussi bon score nous encourage \u00e0 poursuivre nos efforts et \u00e0 toujours viser l'excellence. Un grand merci \u00e0 nos clients pour leur confiance, et \u00e0 nos collaborateurs pour leur implication !\"<\/em> \u2013 <strong>Jean-Yves Bruyas,<\/strong> <strong>Directeur Commercial.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Des axes d'am\u00e9lioration pour aller encore plus loin<\/strong><\/p>\n<p>Au-del\u00e0 des points positifs, cette enqu\u00eate nous a aussi permis de d\u00e9tecter quelques axes d'am\u00e9lioration. Nous prenons ces retours tr\u00e8s au s\u00e9rieux et allons travailler sur des solutions concr\u00e8tes pour toujours mieux r\u00e9pondre aux besoins de nos clients.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Merci pour votre confiance !<\/strong><\/p>\n<p>Nous remercions chaleureusement tous nos clients qui ont pris le temps de r\u00e9pondre \u00e0 cette enqu\u00eate. Vos retours sont pr\u00e9cieux et nous motivent \u00e0 poursuivre nos efforts pour offrir un service toujours plus performant.<\/p>\n<p>&nbsp;<\/p>\n<p>Nous continuerons \u00e0 \u00e9couter vos attentes et \u00e0 am\u00e9liorer notre offre pour que REVOLUPLAST reste votre partenaire de confiance !<\/p>\n<p>&nbsp;<\/p>\n<p>\ud83d\udce2<strong> Vous souhaitez en savoir plus sur nos solutions ? Contactez-nous<\/strong><strong>\u00a0<a href=\"https:\/\/www.revoluplast.com\/fr\/#rappel\">par t\u00e9l\u00e9phone<\/a> ou <a href=\"https:\/\/www.revoluplast.com\/fr\/contact-devis\/\">par mail<\/a> !<\/strong><\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Chez REVOLUPLAST, la satisfaction de nos clients est au c\u0153ur de nos engagements. Pour mieux comprendre leur perception et am\u00e9liorer en permanence nos services, nous avons r\u00e9cemment men\u00e9 une enqu\u00eate NPS (Net Promoter Score). Cette d\u00e9marche nous permet d&rsquo;\u00e9valuer la fid\u00e9lit\u00e9 et la satisfaction de nos clients en leur posant une question simple : Quelle &hellip;<\/p>\n","protected":false},"author":4,"featured_media":10733,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-10737","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nos-actualites-corporate"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>R\u00e9sultats de notre enqu\u00eate NPS : Nos clients nous recommandent ! - Revoluplast<\/title>\n<meta name=\"description\" content=\"Chez REVOLUPLAST, la satisfaction de nos clients est au c\u0153ur de nos engagements. 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Cette d\u00e9marche nous permet d&#039;\u00e9valuer la fid\u00e9lit\u00e9 et la satisfaction de nos clients en leur posant une question simple : Quelle &hellip;\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.revoluplast.com\/fr\/resultats-nps-2025\/\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Rapha\u00ebl\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.revoluplast.com\/fr\/resultats-nps-2025\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.revoluplast.com\/fr\/resultats-nps-2025\/\"},\"author\":{\"name\":\"Rapha\u00ebl\",\"@id\":\"https:\/\/www.revoluplast.com\/fr\/#\/schema\/person\/bf5dcfb210cc25cf79123d7a0e7fd598\"},\"headline\":\"R\u00e9sultats de notre enqu\u00eate NPS : Nos clients nous recommandent !\",\"datePublished\":\"2025-03-27T11:01:17+00:00\",\"dateModified\":\"2025-04-09T06:53:20+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.revoluplast.com\/fr\/resultats-nps-2025\/\"},\"wordCount\":385,\"image\":{\"@id\":\"https:\/\/www.revoluplast.com\/fr\/resultats-nps-2025\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.revoluplast.com\/wp-content\/uploads\/250321-Post-LinkedIn-NPS-2025.png\",\"articleSection\":[\"Nos actualit\u00e9s\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.revoluplast.com\/fr\/resultats-nps-2025\/\",\"url\":\"https:\/\/www.revoluplast.com\/fr\/resultats-nps-2025\/\",\"name\":\"R\u00e9sultats de notre enqu\u00eate NPS : Nos clients nous recommandent ! 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